Shipping policy

Processing time

Estimated processing time: 1–3 days after payment.

Delivery time

Switzerland: approximately 9–18 days in total, including processing and 8–15 days in transit after dispatch. These are estimates, not guaranteed delivery dates.

Other countries: delivery may take longer depending on the destination. Your order ships from our partner warehouse in China.

Shipping costs

• Switzerland: CHF 7.00 – free shipping on orders from CHF 65.00
• International: CHF 16.00

The exact shipping costs are always shown at checkout before you pay.

Tracking

As soon as your order has shipped, you will receive an email with the tracking details.

Customs

For orders outside Switzerland, import duties or taxes may apply and are paid by the customer.

Questions

If your order has not arrived within the stated time, please contact us via our contact form or at info@malunvi.com.